I've posted this on other websites, so will copy my reply to this topic!
I contacted Amazon a few days ago. I initially had free shipping on the order which was giving me a delivery estimate of December 28th or later
I had no options of changing shipping to release date like some others on Amazon have. I really have no clue why this isn't an option. I started checking my order weekly starting in November to see if the estimate would change or if I'd get new shipping options. I wasn't too worried until the Bioware CS "bot" members stated in various threads that information regarding a grace period will be given at a later time. When I read that, I had a feeling the grace period will get ditched. Sure enough, when the updated FAQ hit last week, that's what happened! Anyways, below is Amazon.com's response to my inability to change my shipping to release date. I also explained in my email that a production registration code is necessary to play the game when it launches and asked if Amazon would provide this code.Amazon.com response:
Thank you for asking if “Star Wars: The Old Republic Collector’s Bundle ” is eligible for Release-Date Delivery. I’ve checked the product detail page on Amazon.com, and it appears the item is not currently eligible for this shipping option. I see that the release date of this game is on November 20, 2011 (typo!).
We only offer the Release-Date Delivery option when we know we can get the item from our suppliers in time to meet our delivery promise to you. It is possible that this item will become eligible as the release date gets closer and we’ve confirmed our inventory.
At this time, I can only suggest that you check back on Amazon.com at a later time. If this item becomes eligible for Release-Date Delivery, that information will be posted on the item detail page here:http://www.amazon.com/dp/B005B8DRVU
Eligibility for Release-Date Delivery is indicated for each product on the product page, in the order pipeline, or at check-out. If the option does not appear, either the item or the shipping address is not eligible.
However to make this right for you, I have upgraded the shipping method to One Day Shipping at no additional cost so that you receive the game at the earliest. The new Estimated Delivery Date is December 22, 2011.
The product registration code will be emailed to you once the package containing the game is shipped out from our fulfillment center.
Thank you for your patience and understanding. We look forward seeing you soon.
I’m really curious about the email with your production registration code. If it is true, then a grace period should not be needed, assuming the emails roll out smoothly. I was happy to get a free shipping upgrade. Not quite the 20th, but it closer at least.